Are your customers ALL looking for deal? I would really appreciate input on this if you are in business.
This conversation on my chat platform in March 2025 is indicative and very much the norm, representing so many conversations I have with people.
I am not criticising this guest at all. I just find it incredible how times have changed.
People used to book on a whim, with many saying “Oh that’s less than I thought” (when we were charging more!) 🥵
Now they are squeezing every last ounce out of each interaction to try and get a deal.
I find this frustrating to say the least. We are doing ok, but just ok. We are working hard as a team to do ok. And that sucks. I used to make a lot of money by doing very little sometimes. I know business, like life, is cyclical, but this is quite demoralising.
I don’t like working really hard to do ok, but I am grateful that we are doing ok. It is taking every bit of innovation and creativity we can muster, so I guess it’s rewarding from that perspective, but I prefer the days when I had to stay awake just to count money! 😆
Are you up against the same thing?